Confident, hard-working and direct accurately encompass my work ethic, I as a person demonstrate understanding, patience, a positive influence, impartiality and efficiency.
I have a been involved in a variety of roles where soft skills are often crucial for success, combining those with the technical skills I have recently acquired over the past few years I believe makes me a excellent candidate for consideration, my versatility makes me a suitable option for roles both supporting and building teams.
2:1 [Second Class Honours, Upper Division]
Law, English, Psychology [3 passes]
English, Maths, Sciences, Art, Geography, I.T. [Pass grade or above]
Identifying solutions and designing new functionality for existing users of Stream
Day to day: Using the appropriate tech to implement the solution as outlined in the specification, creating functional and technical specifications, performing unit testing, direct client liaisons
This role involves being able to appropriately assess the relevant requirements, use cases, scope of the change and user interactivity whilst having an understanding of how it will affect the operational flow, the time and resource allocation along with any security/performance/data handling concerns
TECH:
PHP, HTML, CSS,JS [React, Ajax], DB2/MySQL, API's, Git
Helping customers manage their mortgage, this often requires explaining difficult financial concepts in layman’s terms to ensure applicants are able to make an informed decision, this can be challenging when customers have different mortgage terms with other providers and as such it requires patience and flexibility on my part to meet customer expectations
Providing support for Asda staff across the country dealing with holidays, sickness, absence and arranging new contracts, this was a temporary role
Supporting successful operation of the company, liaising directly with the managing directors, sales team, support staff and delivery/production staff, I frequently had to prioritise conflicting interests through compromise from different sections of the company on various matters such as working patterns, delivery routes and sourcing materials for production
Providing support for solicitors dealing with industrial disease claims, this was a temporary role and primarily administrative
Providing online support for users of the CallCredit app ‘Noddle’, this was a temporary role and primarily administrative
Arranging PPI compensation payments for Lloyds Banking Group, a lot of customer contact involved, this required tact in approaching the matter as many people hear PPI on a phone call and simply disconnect
Maintaining shelf stock, managing a section of the store to ensure it meets set standards, this would often require me to prioritise sets of tasks and relay decision making back to senior staff
MY CURRENT STACK
HTML5
Bootstrap 3&4
CSS
w3.CSS
Javascript
JQuery
PHP
SQL
Although I have basic understanding of;
React
C
C#
Available upon request